Engagement Models
Our Engagement Models
Capacity
Best For: Projects with clear requirements, timelines, and deliverables.
Benefits: Budget predictability, risk transfer to vendor.
Risks: Less flexibility; scope changes can trigger change requests or delays.
Material
Best For: Projects with evolving requirements or unclear scope.
Benefits: Flexibility, transparency, easy scope adjustments.
Risks: Budget may increase if scope is not well-managed.
Best For: Variable workloads with seasonal or ad hoc surges.
Benefits: Scalability, cost control, responsiveness to demand.
Risks: May require effective planning to ensure availability during peak times
Capacity
Best For: Ongoing support or maintenance where effort is predictable, but work items vary.
Benefits: Predictable cost, consistent team knowledge retention.
Risks: Underutilization or overloading of resources if capacity isn’t well aligned with needs.
Services
Best For: Organizations looking to outsource operations or IT functions.
Benefits: Accountability, performance-based delivery, cost efficiency.
Risks: Requires strong governance to ensure SLA adherence.
Our Engagement Models
Flex Capacity
A pre-agreed price for the complete project or service, based on a defined scope.
Best For: Projects with clear requirements, timelines, and deliverables.
Benefits: Budget predictability, risk transfer to vendor.
Risks: Less flexibility; scope changes can trigger change requests or delays.
Time & Material
Billing is based on the actual time and resources spent on the project.
Best For: Projects with evolving requirements or unclear scope.
Benefits: Flexibility, transparency, easy scope adjustments.
Risks: Budget may increase if scope is not well-managed.
Fixed Capacity
A fixed team or resource pool is allocated for a defined duration, regardless of workload volume.
Best For: Ongoing support or maintenance where effort is predictable, but work items vary.
Benefits: Predictable cost, consistent team knowledge retention.
Risks: Underutilization or overloading of resources if capacity isn’t well aligned with needs.
Fixed Cost
A hybrid model that allows scalability of resources based on fluctuating demand, with a minimum base capacity.
Best For: Variable workloads with seasonal or ad hoc surges.
Benefits: Scalability, cost control, responsiveness to demand.
Risks: May require effective planning to ensure availability during peak times
Managed Services
A vendor takes end-to-end responsibility for delivering specific services with defined SLAs and KPIs.
Best For: Organizations looking to outsource operations or IT functions.
Benefits: Accountability, performance-based delivery, cost efficiency.
Risks: Requires strong governance to ensure SLA adherence.